Priority Support

Even faster support and with many advantages!

Do not hesitate to contact us for more information.
We are a non-profit association. Know that we strive to satisfy all our customers and to offer OPTIMAL support to all our customers. If you wish to support our work, do not hesitate to subscribe to one of its offers.

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    10 times
    faster

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    Available
    24/7

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    Direct access to
    a Manager

Simple and transparent pricing

Discover our web hosting packages, Servers, Professional Emails and others that will adapt to your needs! whether it is a server, email addresses for you or your company, hosting for a personal, professional, E-commerce or study project site, choose the one corresponding to your project and put your site online with ease.

Classic

Free and included on all accounts

€ -1.00 Monthly
€ -1.00 Quarterly
€ -1.00 Semi-Annually
€ -1.00 Annually
€ -1.00 Biennially
€ -1.00 Triennially
  • Phone support
  • Support ticket
  • Email Support

  • Maximum response time 48h

    • Totally free and included on all our clients. So there is no need to order it

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    Privilège

    € -1.00 Monthly
    € -1.00 Quarterly
    € -1.00 Semi-Annually
    € 12.00 Annually
    € 24.00 Biennially
    € 48.00 Triennially
    • Phone support
    • Support ticket priority
    • Email support priority
    • Priority
      • delivery

  • Maximum response time 12h

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    Support VIP

    € -1.00 Monthly
    € -1.00 Quarterly
    € -1.00 Semi-Annually
    € 48.00 Annually
    € 96.00 Biennially
    € 144.00 Triennially
    • Phone support
    • Support ticket priority
    • Email support priority
    • Priority
      • delivery
    • Minimal
      • software support
    • Intervention within 2 hours (between 3 p.m. and midnight, 7 days a week)
    • Personalized Tracking

  • Maximum response time 7h

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    Support Business

    € -1.00 Monthly
    € -1.00 Quarterly
    € -1.00 Semi-Annually
    € 90.00 Annually
    € 180.00 Biennially
    € 270.00 Triennially
    • Telephone line with managers (24/7)
    • Support ticket priority
    • Mail support with priority
      • manager
    • Priority
      • delivery
    • Maximum
      • Software Support
    • Intervention within 2 hours (between 3 p.m. and midnight, 7 days a week)
    • Personalised follow-up by a dedicated manager

  • Maximum response time 1h

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    All prices exclude VAT at 20% Compare features

    F.A.Q Priority Support

    F.A.Q Priority Support
    01
    Once your order is validated, we will send you an email with all the terms. Your customer account will be highlighted on our side to ensure that you have full priority!
    02
    It is totally possible to choose a designated manager. The manager that will be assigned to you automatically will be the one with whom you have had the most contact.
    03
    You can totally choose another support offer at any time. Do not hesitate to contact us.

     Questions ? Our qualified technicians find solutions for you in less than 30 minutes

    Ouvrir un ticket
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